Quality Flexible Tracks for all your Curtain Needs

Reinforced with Metal Spine

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Quality Flexible Tracks for all your Curtain Needs

Reinforced with Metal Spine

Faqs

all you need to know about flex tracks

Where can I use your tracks? What are its applications?

The applications are numerous. Our tracks are versatile solution for both residential and commercial applications. It is appropriate for drapery and curtain use in home, business, hotels, restaurants, boats, photo studios, theaters, high-rise curved curtain walls, as cubical dividers, for bay windows, as shower curtains, and many other places. To check if our tracks are suitable for your needs, please visit our photo gallery for various application or contact us at info flexiblecurtaintracks.com or call 714-961-8883 for a free consultation.

What is the difference between standard, medium, and heavy duty tracks?

Standard track will meet most residential applications such as light sheer, shower curtain or with shorter drapery height. Medium duty track is tougher, heavier and looks more desirable than standard track. Heavy duty track is suitable for thicker, heavier commercial and industrial use curtains.

Can your flexible track be used for straight run application?

Without a doubt, our flexible track can also be used for straight run but it will be different from straight track since it has been coiled up. In straight run application, we recommend installing mounting hardware at 9" interval, with even spacing to make it look better. All mounting hardware need to line up, slightest off set will result in having a wavy track.

When straightness of track is priority, we have available 8" long standard or medium duty bendable straight track and aluminum rigid track. Mounting hardware will require less in this application.

Can I cut the track myself?

Indeed, all that is necessary hacksaw. We have provided installation guide lines, please see link Installation Instructions.

What parts are required for each foot of track?

We recommend 4 rollers per foot of track to avoid curtain from too much sagging. For flexible track mounting hardware, we recommend one per foot for curved track, and 9" interval for straight run application. If your ceiling or wall is sharply curved, add additional mounting hardware at point of turns. For aluminum track, it needs 30"-36" each.

How flexible are your tracks?

Our tracks have metal plates embedded, they are extremely flexible and can bend 90 degrees or more without any splice so that the sliders can move freely without interruption. The diameter of a circular standard track can be as small as 12".

Are your tracks ceiling mounted or wall mounted?

Our tracks can be installed on either ceilings or walls. We offer unique hardware for each. When placing an order, please specify whether the application is intended for ceiling mount or wall mount.

Will your track fit bay window that is curved?

Our tracks can follow the curve of any surface. Not only it will accommodate the bends of your bay windows but it can fit inside the window frame. In the event that you would like to wall mount it, let us know if there is any clearance you'd like to have between the wall and the track so we can determine the right essentials required.

What are your tracks and various components made of?

The track and its parts are made of resin, which is very long lasting. The metal plate embedded within the track is made of steel. Life expectancy is 2 decades.

How long can a single track piece be ordered? Do you sell connector pieces?
Our standard and medium duty tracks are up to 164ft continuously without any splices or connectors. It is packaged in a roll. Heavy duty track comes in a 98' long roll. We do not sell connector pieces.
What is the weight capacity for standard, medium, and heavy duty tracks?

Optimum weight supporting capacity is 33 pounds per foot of standard track (4 rollers). Medium and heavy duty tracks are relatively greater. Material surface hardness is greater or equal to 75 HA. Softening point is 80 degree C. Life expectancy is 2 decades.

Can your tracks be bent into an S shape? How curved can your tracks be bent?

Indeed, our tracks can be easily bent into S shapes as long as the mounting cartridges are positioned correctly. Our tracks trails tend to be hugely flexible and can bend 90 degrees or more without any splice so that the sliders can move freely without interruption. For example, the diameter of a circular standard track can be as small as 12". Pertaining to installment directions, click installation on our web.

What is your pre-packaged track?

F-track is available pre-packaged, which includes:

9.8 feet standard track, 38 rollers, 16 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 16 screws and plastic anchors. $50 per pack plus shipping.

13.1 feet standard track, 50 rollers, 20 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 20 screws and plastic anchors. $61 per pack plus shipping.

16.4 feet standard track, 62 rollers, 24 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 24 screws and plastic anchors. $74 per pack plus shipping.

9.8 feet medium track, 38 rollers, 16 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 16 screws and plastic anchors. $62 per pack plus shipping.

13.1 feet medium track, 50 rollers, 20 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 20 screws and plastic anchors. $80 per pack plus shipping.

16.4 feet medium track, 62 rollers, 24 ceiling mount cartridges, 2 end caps, 1 pair magnet catches and 24 screws and plastic anchors. $96 per pack plus shipping.

For wall mounting applications, what is the difference between wall mount cartridge and wall mount bracket?

The distance you want between wall and track determines which hardware to use. Standard duty wall mount cartridge (WC 3 ) and medium duty wall mount cartridge( WC 2) gives you 1", heavy duty wall mount cartridge (WC 1 ) gives you 1 1/4". Wall mount bracket ( WM2 ) gets 1-7/8", bracket ( WM3 ) gets 3" max and bracket ( WM5 ) gives 5 max.

How do I open and close the curtain using your track?

You can do it with a wand or by hand, we carry wand in 40" long, costs $10 each.

How do I place an order?

To place the order, is visit our site, or call, fax, email us with total length of track measurement. Well work out the parts and the rest of detail for you.

Phone: 714-961-8883
Fax: 714-854-1888
E-Mail: info@theflextracks.com

How do I determine what parts I'd need?

First, determine if you would like the track to be wall mounted or ceiling mounted. Then, determine total length of track required. It is recommended to order a few inches longer of track and some additional parts than not having enough.

We recommend 4 rollers per foot of track to avoid curtain from too much sagging. For mounting hardware, we recommend one per foot for curvedt track, and 9" each for straight run application. If your ceiling or wall is sharply curved, it'll need less mounting hardware but do add extra at point of turns.

Do you have a catalog?

Because our track and parts are relatively simple, complete information about our products is available on our website. If you have any additional questions, please give us a call at 714-961-8883 or email us at info@theflextracks.com and we will get back to you within 2 business days.

Are there any distributors of the F-TRACK System in my local area?

Our products are not available through local locations. They can be ordered directly online. Products ship directly from our warehouse in Southern California.

How do I pay for the product?

We accept Visa, Mastercard, Discover and American Express, Paypal online or over the phone.

What is your return policy?

Each order is custom cut and assembled. Once your order is confirmed and shipped, we regret that we can no longer cancel your order or offer any refund. This no return and refund policy applies to all of our products, including prepack, custom cut track, roll of track and parts.

How quickly will I receive my order once I place it?

Depending on shipping location, it will take about 3 days to reach mid west such as Chicago and 5 days to east coast such as N.Y. or Florida. Our record in past 5 years indicated that 99% of the orders were shipped out on the same day when orders were confirmed. The policy was and still is once your order has been confirmed and payment received, we ship out within 2 business days.

How do you ship the product?

We normally use UPS or USPS ground service. Because the track comes in a roll, it is relatively easy and inexpensive to ship in comparison with other track products. UPS will not deliver any box that is longer than 9" without incurring additional charge which in some case is more than the material cost. We are able to send track of multiple rolls of 164 feet with regular shipping charge.

Can I use your track for arch window?

Our track works the best on horizontal curve application such as bay window but it still can apply to arch window by side mounting the track with our wall mount cartridge. However the curtain can only be stationary in this case, unable to open or close like the conventional way.

Can the track and hardware be concealed?

There are several solutions to hide track and mounting hardware if you are planning on doing so.

Method 1: Use conventional drapery "S" pin with pleated curtain.
One end of the pin goes into the ring of the roller, the other end of the "S" is to pin through the pleat. Position this pin about 1-3/4" below the curtain top so that curtain barely touches the ceiling, the track is therefore covered by the curtain.

Method 2: Use hem and trim tape to create the facing then use the above mentioned drapery pin. This will give you a seamless drapery.

Method 3: Use our flexible hook.
Use back side of curtain fabric to wrap around the paper thin portion of the flexible hook, then either stable or sew the piece in position about 1/2" to 1" below top of curtain. The hook can let your curtain height be adjusted to 1-1/2". Click "flexible hook" on accessory page for detail.

Method 4: Use our optional roller which has button on the side, named BR-2. Click "assembly photo" for different applications.
You will need to make button holes on your curtain facing in order to work with it. This is a more secure way and you can use these buttons to implement your design idea in numerous ways to compliment the curtain. Click on "assembly photo" page to see design ideas. This method is best suitable for light weight fabric.
When the fabric's weight gets heavy, such as having velvet or curtain with blackout, we recommend to hang the curtain directly under the ring and to have a separate narrow piece of fabric as valance to hang it from the buttons, otherwise the drapery won't slide as smooth because curtain's weight is shifted from center to the side thus creating some friction to the rollers.
Button holes are suggested to be at 1- 1/2" from the top to center of hole, 3"-4" apart horizontally depending on how many rollers you want per foot of track. It you don't want to show the button, simply make the hole on the back side of facing.